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The protection of privacy and personal data is a fundamental theme for Mês Sete Hotelaria e Turismo, Lda. Our website can be browsed without any indication of personal data. However, there may be services and particularities on our website that may require the personal data of customers, as well as their processing. If the collection and processing of this personal data is necessary, it will only be done with your consent. The collection and processing of personal data will always be in accordance with the General Data Protection Regulation (GDPR).
2. Responsible for the treatment
The person responsible for the collection and processing of personal data is Mês Sete Hotelaria e Turismo, Lda, headquartered at Avenida Dom Afonso Henriques, 354, 4450-009 Matosinhos, Portugal.
3. Data Protection Officer
The data protection officer is: firstname.lastname@example.org. For any matter related to personal data, contact our data protection officer.
4. Form and timing of personal data collection
The collection of personal data is made with your consent or in the scope of commercial relations with Sea Porto Hotel, in writing, orally or through our website.
5. Information collected
- Information provided by you when filling out or sending forms such as: name, e-mail, telephone contact, etc.
- Details of your visits to the websites, the activities you perform while using the services provided by us, whether or not via the websites and resources you access us or through the websites. General information about the operating system used and browser, IP address, internet provider. Such information is collected for a better browsing experience and for security, providing this information to the competent identities in the event of a computer attack.
- In certain circumstances, Sea Porto Hotel may provide aggregated information about the users of its websites to third parties. These may include information about your computer, including, where available, your IP address, operating system, and browser type, for system administration purposes and to transmit aggregated information to our advertisers. This is statistical data about the activities and browsing habits of our users and does not allow the identification of any individual.
6. Period in which personal data will be stored
In cases where the law requires treatment and conservation for exact periods, such as 10 years for data required by the Tax Authority or 7 years to combat money laundering and terrorism financing, we have a legal obligation to respect these periods. In all other cases, the data will only be stored for the period in which we maintain a contractual relationship, except by consent or to ensure rights and duties related to the contract that still require such data, even in this case they will only be stored for the strictly period. necessary for the realization of the respective purposes.
7. Direitos do titular
Right to Information – to find out what personal data is being processed.
Right of Access – right to obtain confirmation as to which of your personal data are treated and information about them, such as what are the purposes of the treatment, the periods of conservation, among others.
Right to Rectification – right to request the rectification of your personal data that are inaccurate or request that incomplete personal data should be completed, such as for example the address, taxpayer number, email, telephone contacts, or other data.
Right to Deletion of data or “right to be forgotten” – right to obtain the deletion of your personal data, provided that there are no valid grounds for keeping them, such as for example cases in which SGEHR has to keep data in order to comply with a legal obligation or because a lawsuit is underway.
Right to Portability – right to receive the data that you have provided us with in digital format of current use and automatic reading or to request the direct transfer of your data to another entity which then becomes the new entity responsible for your personal data, but in this case only if this is technically possible.
Right to Withdraw Consent or Right of Objection – right to object or withdraw your consent, at any time to a data treatment, such as for example in the case of data treatment for marketing purposes, provided that there are no legitimate interests prevailing over your interests, rights and freedoms, such as for example defence of a right in a lawsuit.
Profile and Automated Decisions – we can profile customers based on, for example, their preferences or personal interests, namely to provide services, increase the quality and experience of products and services or adapt direct marketing communications, provided that such treatment necessary for the conclusion or execution of the contract between the owner and the hotel, that is, based on the consent of the owner. When the processing of personal data, including the processing for the definition of profiles, is exclusively automatic (without human intervention) and may have effects in its legal sphere or significantly affect it, the client will have the right not to be subject to any decision that is based on this automatic treatment, except as provided for by law and will have the right for the hotel to take appropriate measures to safeguard its rights and freedoms and legitimate interests, including the right for human intervention in decision making by the hotel , the right to express their point of view or challenge the decision taken on the basis of automated processing of personal data.
Right to complain – right to submit a complaint to the supervisory authority, the CNPD, in addition to the company or DPO.
8. How can you exercise your rights?
The exercise of rights is free of charge, unless the request is manifestly unfounded or excessive, in which case a reasonable rate may be charged considering the costs.
To exercise your rights, you must go to the hotel. The exception is related to the right to withdraw your consent / opposition – which, since the consent in question may have been provided via digital format, can be exercised through the following email address: email@example.com.
The answer to the request should be provided within the maximum period of 30 days unless it is a particularly complex request.
9. Cookies Policy
a) What are cookies?
Cookies are used to help determine the utility, interest and number of uses of your websites, enabling faster and more efficient browsing, eliminating the need to repeatedly enter the same information.
c) What type of cookies exist?
There are two groups of cookies that can be used:
Permanent Cookies – are cookies that are stored in terms of the browser in your access equipment (PC, mobile and tablet) and which are used whenever you revisit one of our websites. Generally, they are used to direct the browsing according to the user’s interests, enabling us to provide a more personalized service.
Session Cookies – are temporary cookies which remain in the archive of cookies of your browser until you leave the website. The information obtained by these cookies is used to analyze patterns of traffic on the web, allowing us to identify problems and provide a better browsing experience.
Strictly necessary cookies – Enable us to browse the website and use its applications, as well as access the secure areas of the website. Without these cookies, the requested services cannot be provided.
Analytical cookies – Used anonymously for purposes of creation and analysis of statistics, in order to improve the functioning of the website.
Functionality cookies – Keep the user’s preferences relative to the use of the website, so that it is not necessary to reconfigure the website each time it is visited.
Third party cookies – Measure the success of applications and efficacy of third-party advertising. They can also be used to personalize a widget with the user’s data.
Advertising cookies – Direct the advertising according to the interests of each user, so as to direct advertising campaigns according to the users’ preferences as well as limiting the quantity of times you see the advertisement, helping to measure the efficacy of the advertising and the success of the website’s organization.
e) How can cookies be managed?
All browsers enable the user to accept, refuse or delete cookies, namely through selection of the appropriate definitions, in the respective browser. Cookies can be configured on the “options” or “preferences” menu of your browser.
However, it should be noted that deactivating cookies can prevent some web services from functioning correctly, partially or totally affecting website browsing