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Guests Reviews

FREQUENTLY ASKED QUESTIONS

1. GENERAL
Which payment methods are accepted?
At Sea Porto Hotel you can use the following payment methods: Cash (in euros), Visa, Mastercard, American Express and MBway. Please be advised that payments by bank cheque are not accepted.

Does Sea Porto Hotel have Wi-Fi available?
The hotel offers free unlimited Wi-Fi in common areas and bedrooms.

Does Sea Porto Hotel have smoking areas?
No. All indoor spaces are non-smoking areas. It is only possible to smoke outdoors.

How can I send my questions or opinions about Sea Porto Hotel?
You can use the Contact Form on our website to share your opinion or your questions.

2. HOW TO GET
Which means of transportation are there from Francisco Sá Carneiro Airport to Sea Porto Hotel?
From the airport to the hotel, you can get by metro, bus or car.

Is it possible to book a transfer from the airport to the hotel?
Yes. For more information, please contact us to find out the price and book your transfer.

Do you have private parking?
Yes. The Sea Porto Hotel has a covered and private car park, available 24 hours a day. This service costs 7,00€/day.

Is it possible to book a parking place in the hotel?
No, this service depends on availability upon check-in.

3. CHECK-IN/CHECK-OUT
What are the check-in and check-out times?
Check-in can be done from 14 p.m. and the check-out must be done until 12 p.m.

Is it possible to check-in earlier than usual?
Upon availability and payment of an associated fee, you can anticipate your check-in time.

Is it possible to check-out later?
Upon availability and payment of an associated fee, you can delay or check-out time.

Do you have a place to deposit my luggage after check-out?
Yes. All our guests will be able to temporarily leave their luggage in a dedicated room with restricted access.

4. BEDROOMS
Is it possible to add extra beds?
No. All of our rooms have a limited number of beds. If you want rooms with a capacity for more than 2 people, you can consult our triple rooms and suites.

Do the rooms have microwave?
This service is available only when booking the family special pack, upon request.

Are there acessible rooms for people with reduced mobility?
The Sea Porto Hotel has one room of this type available.

5. CHILDREN
Is it possible to book a baby coat?
Yes. This service depends on availability and type of room booked. The maximum capacity of coats is one per room.

Do you have a babysitting?
The Sea Porto Hotel has a babysitter service upon previous request.

6. RATES
Are the rates shown per person ou per room?
The rates are shown per room and per night.

Is beakfast included in the room price?
No. You should check if the rate you are booking includes breakfast.

7. SEAPORTOHOTEL.COM RESERVATIONS
What is a non-refundable reservation?
A non-refundable reservation is a non-cancellable and non-changeable reservation that has to be prepaid.

Which payment methods are accepted on the website?
We accept the following payment methods: Credit card (Visa and Mastercard).

Can I request a room on a specific floor?
Yes, depending on availability and type of room booked. To request a specific floor, fill out on the comments section when finalizing your reservation.

What is the cost if I cancel my reservation?
The amount to be charged, if applicable, will depend on the rate selected. To confirm the deadlines for free cancellation, check the specific conditions of the rate you booked.